The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 743 |
Houston, TX | 486 |
Philadelphia, PA | 297 |
Washington, D.C., DC | 254 |
Seattle, WA | 220 |
Atlanta, GA | 201 |
Denver, CO | 199 |
Salt Lake City, UT | 178 |
Detroit, MI | 150 |
Minneapolis, MN | 149 |
Sacramento, CA | 132 |
San Francisco, CA | 132 |
Indianapolis, IN | 131 |
Brooklyn, NY | 127 |
Miami, FL | 117 |
Portland, OR | 115 |
Orlando, FL | 102 |
Boston, MA | 102 |
Pittsburgh, PA | 80 |
Jacksonville, FL | 69 |
Oakland, CA | 68 |
New York City, NY | 67 |
Tampa, FL | 65 |
Baltimore, MD | 59 |
Charlotte, NC | 58 |
Nashville, TN | 44 |
Saint Paul, MN | 41 |
Reno, NV | 38 |
Roanoke, VA | 38 |
Albuquerque, NM | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Adam Silverstein (@SilversteinAdam) reported
The level to which I loathe @Xfinity cannot be described. Down ever Sunday. Right before kickoff.
W (@winbmar) reported
I told the Comcast rep that their modem activated at my new address on the first try and she said, “Really? That’s amazing!” Lmao they straight up know their service sucks ***
mizzy Persists 🌊VOTE🌊 #Long Hauler🆘Pls Help (@mizzynutz) reported
@Altavistagoogle @50_yow If you’re a Comcast/Xfinity internet customer the flex box is free. I have one because … free. But I hate the interface.
abm1975 (@waggish75) reported
@comcast yr svc is crap. 2 days w/o internet because yr lousy cust svc screwed up my appt and wasted over an hr of my time. RIDICULOUS
Chris (@WoodsRedemption) reported
@LouziVert_ Oh Ik xfinity is dog **** can’t even stay in a 5 minute online game most times 😭
Brian Pratt (@bpratt01) reported
@comcast outage status does not provide any ETR, just “ASAP” has been out since Wednesday’s storm, no one can provide me any information on this! Automated system says “no further information available”. I assume no one is working to resolve?
Scoot (@13scoot13) reported
@accnetwork @CanesFootball I have @Xfinity I’m not allowed to watch. Fix it!
Jordy40Hands (@vamparoonie) reported
@Its_JSTN Bro that sucks so bad that **** happens like every series. Best player in the world being hindered by ******* Comcast :( ggs
Meowsinmd (@150385meows) reported
@comcast They’ll all be broken or stolen within a year.
Keara 💕 (@Keyy_Air_Uhhhh) reported
Anybody Comcast not working ?
⭐myke113⭐ (@myke113) reported
@xfinity @comcast Either fix my ******* port forwards, or YOU pay for a router that works!
karley (@halIoweenkiIIs) reported
what’s the point of being able to stream with xfinity if i can’t even watch my **** when i’m not at home
Daniel Nally (@D_Nals) reported
@VerizonSupport @VZWSupport The saga continues. Spent over an hour at V-store yesterday. My wife is still without cellular service. Xfinity and Verizon just blaming each other. Now Verizon telling me to go to Bestbuy @BestBuySupport SMH
C9tg Rileyjay (@rileyjayyy) reported
Talking to customer support at Xfinity right now and this man replied with “cool” after I gave him my username. No shot
Comorbidly Yours (@comorbidlyyours) reported
@Paula_Hardin_MS @ShaneBlkheart @ZenMeoww Still a broken BS thing, but, there are finally some programs for assistance with internet. In my city there is a program called “internet essentials” sponsored by Comcast, for low income/disabled people BUUUTTTT you have to go 3 ******* months with no internet to get it. 🙄
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