Comcast Xfinity Outage in Houston, Texas (2024)

Comcast Xfinity Outage in Houston, Texas (1)

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The latest reports from users having issues in Houston come from postal codes 77002, 77007, 77052, 77006, 77004, 77008, 77019 and 77081.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 126,915 ratings

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Problems in the last 24 hours in Houston, Texas

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Houston, Texas (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Houston, Texas (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Houston, Texas (11)

    TV (12%)

  3. Comcast Xfinity Outage in Houston, Texas (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Houston, Texas (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in Houston, Texas (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Houston, Texas (15)

    Phone (3%)

Live Outage Map Near Houston, Harris County, Texas

The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Missouri City, Bellaire and Kinwood.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Houston, Texas (16)HoustonTV
Comcast Xfinity Outage in Houston, Texas (17)HoustonE-mail
Comcast Xfinity Outage in Houston, Texas (18)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (19)HoustonTV
Comcast Xfinity Outage in Houston, Texas (20)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (21)HoustonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Houston, Texas

Latest outage, problems and issue reports in Houston and nearby locations:

  • Comcast Xfinity Outage in Houston, Texas (22)Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas

    Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory

  • Comcast Xfinity Outage in Houston, Texas (23)Greg Barbosa (@GregBarbosa_Oso) reported fromHouston, Texas

    — @Xfinity — billion dollar company, but has service outages in the 4th largest market in the Inited States. #shameful #xfinityoutage #comcastoutage

  • Comcast Xfinity Outage in Houston, Texas (24)Sav (@Savathunn) reported fromPasadena, Texas

    @Xfinity is so bad omg nothing can load ever kms

  • Comcast Xfinity Outage in Houston, Texas (25)V (@Classy_Val) reported fromHouston, Texas

    @comcastcares I called your customer service department & they said they don’t have any departments to report this kind of issue. I was told to go in person to complain to representative.

  • Comcast Xfinity Outage in Houston, Texas (26)Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas

    Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory

  • Comcast Xfinity Outage in Houston, Texas (27)Victoria Hernandez (@aggievic14) reported fromHouston, Texas

    Hey @Xfinity I tried to set up an account with y’all online and received a message telling me to call. On that call the computer operated system kept telling me sorry as well. I just want internet in my new home. Please help

  • Comcast Xfinity Outage in Houston, Texas (28)August 6th 👑🦁♌️ (@MrNelson_24) reported fromHouston, Texas

    Not when we was working at American support in Daytona! 😂Customer: I done told y’all stop calling my phone I don’t want no damn Xfinity! Us: Well **** you too ***** bye! Lol

  • Comcast Xfinity Outage in Houston, Texas (29)Yvette (@LifeDestiny2012) reported fromHouston, Texas

    @comcastcares Thanks but already call customer service. They gave me a credit and movies coupon

  • Comcast Xfinity Outage in Houston, Texas (30)(((WENDY))) (@TXCupCake) reported fromHouston, Texas

    I don’t want you to call me again and try to talk me into another @Xfinity product until you improve the signal strength to my current product I have from you. I’m not talking about your service professionals, which are always helpful, I’m talking about cable signal strength.

  • Comcast Xfinity Outage in Houston, Texas (31)Dennis Devlin (@devlinden) reported fromHouston, Texas

    @ComcastCares#mobile_Care please contact me to cancel your abysmal service.

  • Comcast Xfinity Outage in Houston, Texas (32)benji 🔸🌐🥑🇺🇸 (@NeoLibBen) reported fromHouston, Texas

    Comcast isn’t bad though. I don’t get it

  • Comcast Xfinity Outage in Houston, Texas (33)🌻🌻Prechaus, Gets (@BetterWithTimee) reported fromHouston, Texas

    My Xfinity still tripping, i need somebody to send me they login

  • Comcast Xfinity Outage in Houston, Texas (34)Greg Barbosa (@GregBarbosa_Oso) reported fromHouston, Texas

    So glad @SIRIUSXM app is still working... you know since @Xfinity @comcast is down... because I guess the billions they make can’t keep the system going. 😠

  • Comcast Xfinity Outage in Houston, Texas (35)absolutrunnr (@absolutrunnr) reported fromHouston, Texas

    @comcastcares This is ridiculous. Have been without service all morning. Mssg says to be patient. It's running thin. Mssg says 30 minute wait & btw agent can't help. All I wanted to do was let someone know this is unacceptable. Looks like @Twitter is my only way to communicate.

  • Comcast Xfinity Outage in Houston, Texas (36)Super Dave (@dstuffarg) reported fromHouston, Texas

    @Xfinity I'm aware of that but all it says is there is an outage... No update for who knows how many hours now....

  • Comcast Xfinity Outage in Houston, Texas (37)Mrs. Becky McCardell (@blaque_becky44) reported fromHouston, Texas

    @comcastcares check your DM this billing issue is outrageous and for me to have called 3xs with disconnected line is crazy

  • Comcast Xfinity Outage in Houston, Texas (38)Kelsi Bourg (@Kelsi_Bourg) reported fromHouston, Texas

    I just wanna know if anyone has as many issues with @comcast as I have been having...

  • Comcast Xfinity Outage in Houston, Texas (39)Eric Rodriguez (@ericrodr1977) reported fromHouston, Texas

    3 years I have with @Xfinity @comcast @comcastcares and never called them for any help with a bill. My 1st time calling and from a scale 1-5, I give them a 1. #worstcustomerexperience #badservice @ATT @ATTCares might be coming over this weekend

  • Comcast Xfinity Outage in Houston, Texas (40)Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas

    I love my @Xfinity 1Gbps service that I pay $100/month for that goes down multiples times a day and that I'm waiting on a second tech visit for just so they can hopefully, finally refer it to a maintenance technician and maybe, perhaps I can get reliable service. Or cancel. 😡

  • Comcast Xfinity Outage in Houston, Texas (41)Vision 4 Productions (@Vision4Pro) reported fromHouston, Texas

    My stomach hurt & Xfinity actin slow... 🧐

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Houston, Texas (42)Adam Silverstein (@SilversteinAdam) reported

    The level to which I loathe @Xfinity cannot be described. Down ever Sunday. Right before kickoff.

  • Comcast Xfinity Outage in Houston, Texas (43)W (@winbmar) reported

    I told the Comcast rep that their modem activated at my new address on the first try and she said, “Really? That’s amazing!” Lmao they straight up know their service sucks ***

  • Comcast Xfinity Outage in Houston, Texas (44)mizzy Persists 🌊VOTE🌊 #Long Hauler🆘Pls Help (@mizzynutz) reported

    @Altavistagoogle @50_yow If you’re a Comcast/Xfinity internet customer the flex box is free. I have one because … free. But I hate the interface.

  • Comcast Xfinity Outage in Houston, Texas (45)abm1975 (@waggish75) reported

    @comcast yr svc is crap. 2 days w/o internet because yr lousy cust svc screwed up my appt and wasted over an hr of my time. RIDICULOUS

  • Comcast Xfinity Outage in Houston, Texas (46)Chris (@WoodsRedemption) reported

    @LouziVert_ Oh Ik xfinity is dog **** can’t even stay in a 5 minute online game most times 😭

  • Comcast Xfinity Outage in Houston, Texas (47)Brian Pratt (@bpratt01) reported

    @comcast outage status does not provide any ETR, just “ASAP” has been out since Wednesday’s storm, no one can provide me any information on this! Automated system says “no further information available”. I assume no one is working to resolve?

  • Comcast Xfinity Outage in Houston, Texas (48)Scoot (@13scoot13) reported

    @accnetwork @CanesFootball I have @Xfinity I’m not allowed to watch. Fix it!

  • Comcast Xfinity Outage in Houston, Texas (49)Jordy40Hands (@vamparoonie) reported

    @Its_JSTN Bro that sucks so bad that **** happens like every series. Best player in the world being hindered by ******* Comcast :( ggs

  • Comcast Xfinity Outage in Houston, Texas (50)Meowsinmd (@150385meows) reported

    @comcast They’ll all be broken or stolen within a year.

  • Comcast Xfinity Outage in Houston, Texas (51)Keara 💕 (@Keyy_Air_Uhhhh) reported

    Anybody Comcast not working ?

Comcast Xfinity Outage in Houston, Texas (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

What to do when Comcast Internet goes out? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why does Xfinity go down so often? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

How do I check if the internet is down in my area? ›

You can also check for nbn outages or planned maintenance at your address by visiting nbn network status and outages.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

How long does it take Xfinity to turn internet back on? ›

Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.

Why do I keep losing my Comcast internet connection? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible using your fingers to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

How do I get my Xfinity internet to work again? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

Have internet but no cable? ›

If you don't have (or want) a physical cable connecting your home to the internet, you can still connect with a wireless internet connection. There are tons of different options, including fixed wireless, 4G and 5G home internet, mobile hotspots, and satellite.

How do I reset my Xfinity signal? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

How do I reset my Comcast cable? ›

Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

Is Comcast in decline? ›

Despite reporting customer declines in broadband, cable TV and wireline voice services, Comcast saw its revenue increase by 1.2 percent to $30 billion, slightly surpassing analyst projections of $29.81 billion. The company's adjusted net income was flat at $3.8 billion compared to the comparable period.

Does Comcast purposely slow down your internet? ›

While Comcast is careful to avoid calling its practice of slowing down its customers' connections throttling, the reality is it happens, particularly to prevent network congestion. Content-based throttling is a little more difficult to detect, but using a VPN is the easiest way to get around it.

Has Comcast been losing customers? ›

The move from Comcast comes after it reported in its first-quarter earnings for 2024 that in the U.S., it lost about 65,000 broadband customers and roughly 487,000 video customers during the quarter. Its revenue it made from residential video subscribers also shrunk by 6.9%. A Comcast Xfinity van.

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Why is Xfinity not in my area? ›

If we've never provided service to your address before, construction may be needed to extend our physical network to service your address. Even if your address is within 300 feet of our physical network, construction may still be required to route our service line to follow utility easem*nts or right of ways.

How do I check my Comcast signal level? ›

Using the Xfinity app (available to download on Apple App Store or Google Play), you can select WiFi, then select Run a test, and then scroll down to the list of connected devices.

How do I get my Xfinity service back on? ›

How do I resume service that was suspended due to a billing issue? If your Xfinity Mobile account was suspended because of an expired payment method or other billing issue, you can resume it now by adding a new card and paying off your outstanding balance.

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